Olava
Concepts

Billing model

Pure metered pricing, free credit, the billing period, and what failed payments look like.

Olava bills pure metered: pay only for the input and output tokens you consume. There is no flat fee and no minimum commit.

Pricing

You're billed per million tokens, separately for input (prompt) and output (completion). Current pricing is shown in the console under Billing & Usage.

Free credit

New accounts get a free credit grant at signup (default $25). The grant burns down before any paid spend. You can see the remaining balance in the console at any time.

Billing period

Your billing period is set by your subscription. The cap and any month-to-date spend reset at the start of each new period.

When a new period starts, a spend_cap_exceeded block (if any) is cleared. Other block reasons (payment_failed, subscription_canceled) are not cleared by a period rollover — you need to fix the underlying issue.

Invoices

Finalized invoices are sent to your billing email. To view, download, or update your card without leaving the console, click Manage billing on the Billing & Usage page — that opens a secure billing portal where you can:

  • Update your payment method
  • View and download invoices
  • See your upcoming invoice
  • Cancel your subscription

Failed payments

If an invoice fails to charge, your subscription transitions to past_due and service is paused. The next chat call returns:

{
  "error": {
    "type": "billing_error",
    "code": "payment_failed",
    "reason": "payment_failed",
    "message": "Your last invoice failed to charge. Update your payment method to resume service.",
    "docs_url": "https://docs.olava.dev/billing/payment_failed",
    "resolution_url": "https://console.olava.dev/billing",
    "portal_url": "https://console.olava.dev/billing"
  }
}

To recover, update your card via Manage billing and let the retry land (or click Pay now on the failed invoice). Successful payment clears the block.

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